Hacienda Tres Rios - RCI ID A475

Nature, culture and experience welcome you. This award-winning eco resort, opened in November 2008 and it is spectacular. Nestled within an extraordinary natural park on the Riviera Maya, Hacienda Tres Ríos offers warm hospitality and a wealth of nature, culture and experiences unlike any other. Here, guests will live Tres Ríos' commitment to Endless Luxury™. Explore mangrove forests, crystal-clear cenotes, and beautiful virgin beaches—where the jungle meets the Caribbean and where nature is yours to enjoy. It all comes together at Hacienda Tres Ríos—the legends of the Maya, the spirit of the Yucatán, and the heritage of the hacienda. Be close to the excitement of the Riviera Maya in this exclusive private resort—where the ocean is at your door, the spa is down the hall and the best dining is at your service. Endless Luxury™ all-inclusive offers an amazing array of on-property dining, activity and beverage choices. Choose Hacienda Tres Ríos and enjoy the proud tradition of the hacienda, where guests aren't just visitors, they’re family.

GETTING HERE

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SPECIAL REQUESTS

• Anniversary celebrations
• Honeymoons
• Wedding information
• Extra beds
• Additional guests in the same unit, maximum and minimum capacity.
• Staying additional nights with discounted rates for RCI members.
• Airport transportation

Rates

2011				2012
High Season	Adults	13-17	6-12	Dates	Adults	13-17	6-12
Jan 2-Apr 10	$170 USD	$90 USD	$52 USD	Jan 2-Apr 10	$195 USD	$90 USD	$52 USD
Jul 18- Aug 21	$170 USD	$90 USD	$52 USD	Jul 18-Aug 21	$195 USD	$90 USD	$52 USD
Dec 18-Jan 1	$170 USD	$90 USD	$52 USD	Dec 18-Jan 1	$195 USD	$90 USD	$52 USD
Low Season	Adults	13-17	6-12	Dates	Adults	13-17	6-12
Apr 10-Jul 3	$145 USD	$90 USD	$52 USD	Apr 10 - July 3	$165 USD	$90 USD	$52 USD
Aug 21-Dec 18	$145 USD	$90 USD	$52 USD	Aug 21-Dec 18	$165 USD	$90 USD	$52 USD

• Taxes & services are included
• Rates per adult, per person a day (USD)

Airport Transfers

It is extremely important for Sunset to give you a high quality service, therefore we request information of your flight. Please send us this information 72 hours before your arrival. All fields are required.

Name of Confirmed Hotel:	Sunset Fishermen Sunset Royal Sunset Lagoon Hacienda Tres Rios
Name (as RCI’s confirmation letter):
Arrival Date:
Email:
Telephone:
Airline:
Flight Number:
Time of Arrival:
Coming From:
Number of People:
RCI Number:

When you arrive to Cancún International Airport a representative from Sunrise agency will be waiting for you, holding a red sign with Sunrise and Sunset Hotels logo, and you will be taken directly to your Sunset Royal or Sunset Lagoon Hotel on a safe and comfort air conditioned vehicle.
If your reservation does not have the benefit of "All Inclusive" program, this service has an extra cost as follows:

2 People $39 usd	5 People $58 usd	8 People $85 usd
3 People $48 usd	6 People $66 usd
4 People $50 usd	7 People $75 usd

FAQ

• How big are the rooms?
  Studios are 645 ft2, One-bedroom Suites are 1236 ft2 and Two-bedroom Suites are 2063 ft2.
  
  
• Is there a beach?
  Yes, there is a white-sand beach.
  
  
• Are families welcome, or is it an adult-only resort?
  Families are most definitely welcome! Tres Ríos is an experience for all to enjoy.
  
  
• Why Tres Ríos is called an environmentally sustainable resort?
  Tres Rios is called an environmentally sustainable resort because it is carefully planned to balance the needs of its guests with the well being of its environment. Tres Ríos is guarded by a set of strict environmental guidelines and management processes in order to ensure that balance. In fact, the resort will be in better environmental shape after its development than before, as every effort will be made to increase biodiversity within its gates.
  
  
• Do I have to pay the All-Inclusive fee if I check in on another day?
  You should pay for the total number of days you are registered at the property.
  
  
• Are telephone calls included?
  All telephone calls have a charge, even toll free numbers so please check with the operator for fees.
  
  
• Do you provide Beach Towels or do we bring them down from the room?
  Beach towels are available by the pool area. If you are going to return them after 6:00 p.m., please deposit them at the front desk to avoid any charges.
  
  

• Is the water safe to drink?
  All hotel water is purified but it is not recommended to drink from the faucet, since you may not be used to the high concentration of minerals that it contains.
  
  

• Is room service included?
  As part of the All-Inclusive package, you have the benefit of room service included; you will find a menu with a great variety of options to choose from.
  
  
• Where do we go, what do we do?
  For reservations for our outside or optional activities such as our renowned Hacienda Nights, bicycle tours, city tours, outside restaurant discounts or massage discounts, please go to the VIP Service Desk or speak to anyone from the sports and entertainment staff.
  
  
• Where should we exchange currency?
  US and Canadian dollars can be exchanged at the hotel’s front desk, 24-hours a day. Other currency can only be exchanged at any of the local banks before 2:00 p.m. For nearby bank locations, please contact the VIP Services Desk.
  
  
• Where do we keep our valuables?
  Remember that safe deposit boxes are located inside room closets, please deposit all your documents and valuables there.
  
  
• What about tours and activities?
  Our Travel Agency is located outside the elevators. Remember to validate your RCI special discounts, which will be given to you by the VIP Service Department.
  
  
• Which electronic devices will I find in the room?
  Every unit is equipped with a hair dryer, iron and ironing board. The electricity voltage is 110 vts.
  
  
• Do you offer handicap facilities?
  Yes, we do have regulated handicap facilities and can accommodate lower level units upon request.
  
  
• Is Hacienda Tres Ríos pet friendly?
  No pets are allowed.
  
  
• Do you offer unit upgrades?
  All units confirmed by RCI are final. You may request an upgrade upon check-in if there is availability for an extra cost.
  
  
• Do you have High Speed Internet Access?
  Free wireless internet access is available in the main lobby.
  
  
• Will my unit have an ocean view?
  Units are assigned upon arrival on a first come, first serve basis, however, all of our units have water views.
  
  
• What do I need to bring with me at the check in time?
  Please bring your credit card, ID card and confirmation letter.
  
  

BENEFITS FOR RCI MEMBERS AT THE ADMIRAL YACHT CLUB