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ID:5705
RCI Member
Frequently Asked Questions
SUNSET
FISHERMEN
- Do
I have to pay the Meal Plan fee if I check in on another day?
You pay for the Meal Plan fee, for the total of days you are properly
registered into the property.
- Are
telephone calls included?
All telephone calls have a charge, even 800 numbers. To verify
the rates you are welcome to call the Hotel Operator.
- Do
you provide Beach Towels or do we bring them down from the room?
Beach towels can be requested by the pool area, right next to the
Sports and entertainment booth. If you are going to return them after
6:00 p.m., please deposit them at the front desk to avoid any charges.
- Is
the water safe to drink?
All the water supplied is purified, although we don’t recommend
you drink the tap water since it has high contents of minerals your
body may not be accustomed to.
- Where
do we go, what do we do?
For reservations for our outside or optional activities such as our
renown Hacienda Nights, bycicle tour, City Tour, outside restaurant
coupons or massage coupons, pless go to the Concierge Desk or anyone
from the Sports and entertainment staff.
- Where
should we exchange currency?
US and
Canadian Dollars can be exchanged at the Hotel’s Front Desk,
24 hrs a day. Other currency can only be exchanged at any of the local
banks before 2:00 p.m. For nearby Bank locations, please contact the
VIP Services Desk.
- Where
do we keep our valuables?
Remember that safety boxes are located inside the closets,
please deposit all your documents and valuables there.
- What
about tours and activities?
In our Travel Agency, remember to validate your RCI special discounts,
which will be informed to you by the Concierge Department, located
right in front of the Front Desk.
- What
about the electricity?
All rooms are equipped with hairdryer, iron and ironing board board.
Electrical voltage is 110 Vts.
- What
is the minimum age to check in?
Persons under the age of 25 years, must be accompanied by a Parent
(s) in the same unit.
- Do
you offer Handicap facilities?
We don’t have regulated handicap facilities but we are willing
to accommodate on lower level units.
- Are
Sunset Hotels pet friendly?
No pets are allowed
- Do
you offer unit upgrades?
All the Units confirmed by RCI are final. You may request upon check
in if there is any availability.
- Do
you have High Speed Internet Access?
Internet access at the Sunset Fishermen Main lobby.for an additional
charge.
- What
do I need to bring with me at the check in time?
Credit card, ID card and confirmation letter.
- Would
my unit be ocean view?
Units are assigned upon arrival on a first come, first serve basis.
Ask for availability at the time of check in
SPECIAL
REQUESTS
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